Customer support
Frequently
asked questions.
The questions our customers ask most often, answered clearly. If you can't find what you're looking for, write to us and a real person will reply — usually within a working day.
0 questionsUpdated regularlyResearch use only
Quick reference
The short version.
Purpose
Research use only. In vitro studies.
Manufacturing
GMP-certified labs. Batch tested in-house and at accredited third parties.
Shipping
Next-business-day for in-stock items. Tracked from warehouse to door.
Talk to the lab
Didn't find your
answer?
Write to support@heralab.co. A real person reads everything — usually a reply within a working day. Miami, FL 33178, United States.